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Building Partnerships: Communicating Across Differences
Course Overview and Introduction (28 min)
1. Course Overview and Objectives (5:32)
2. Download the Workbook (3 mins)
3. Activity: The Diversity Wheel and Understanding Yourself (20 mins)
Effective Communication (43 mins)
4. Understanding the Modes of Communication (7:58)
5. QUIZ: Modes of Communication (15 mins)
6. Activity: Effective Communication (20 mins)
C.L.E.A.R.E.R. Model (24 mins)
7. Understanding the C.L.E.A.R.E.R. Model (3:51)
8. Assessment: Understanding Others (20 mins)
Responding with Empathy and Respect (23 mins)
9. How to Respond with Empathy and Respect (3:13)
10. Activity: Responding with Empathy and Respect (20 mins)
Conclusion and Going Deeper (2 min)
11. Conclusion and Going Deeper (2:03)
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10. Activity: Responding with Empathy and Respect (20 mins)
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