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Managing Virtual Conflict
Course Overview and Introduction
Course Overview and Objectives (4:38)
Download the Workbook (3 mins)
Activity: Build Your Conflict Management Muscles (25 mins)
Re-Framing Conflict
Re-Framing Conflict with Jen Haddad (8:46)
Activity: Build Feedback Loops (15 mins)
Conflict Styles
Conflict Styles (3:47)
Activity: Applying the Conflict Styles (25 mins)
The Virtual Factor
The Virtual Factor (6:32)
Activity: What would you do? (20 mins)
Diagnose, Then Treat
Diagnose, Then Treat (8:30)
Activity: Debate Vs. Dialogue (10 mins)
Conclusion and Going Deeper
Conclusion (2:18)
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Re-Framing Conflict with Jen Haddad
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