Introduction
The Eight Phases of Change
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The Heart of Change and PHASE 1: Increasing Urgency (8:26)
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Activity: Increasing Urgency (15 mins)
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PHASE 2: Building the Guiding Coalition (5:08)
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Activity: Building the Guiding Coalition (10 mins)
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PHASES 3 & 4: Get the Vision Right and Buy-In (5:32)
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Activity: Vision and Buy-In (15 mins)
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PHASE 5: Empowering Action + Biases & DEIA (9:12)
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Activity: Managing Resistance (15 mins)
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PHASE 6: Create Short-Term Wins (4:41)
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Activity: Create Short-Term Wins (20 mins)
Conclusion
