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Managing Conflict in Virtual Teams
Introduction and Course Overview
Course Overview and Objectives (4:03)
Download the Workbook (3 mins)
Activity: Reflection (15 mins)
The Conflict Continuum
The Conflict Continuum (4:32)
Activity: The Conflict Continuum (25 mins)
Harnessing Conflict to Drive Innovation
Interview with Dr. Amy Climer (10:34)
Activity: Scenarios and The Creative Abrasion Assessment (10 mins)
Creating a Culture of Healthy Conflict
Creating a Culture of Healthy Conflict (7:46)
Activity: Ground Rules for Conflict Management (15 mins)
Helping Others Address Conflict
Helping Others to Address Conflict (8:40)
ACTIVITY: To Facilitate or Not to Facilitate? (20 mins)
Conclusion and Going Deeper
Conclusion (3:01)
Teach online with
Interview with Dr. Amy Climer
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